It has been a quiet (if wet) summer with little happening on the HSE battlefront. However we can always rely on the multiples to give us a story to stir things up.
Boots have taken an old McDonalds burger joint and turned it into a drive thro pharmacy.
It just beggars belief that they could carry any sort of professional service like this. How do you counsel somebody via a hatch? Does the pharmacist drop everything to run to the hatch as soon as a car pulls up. What about the poor sods inside the pharmacy who are waiting at the dispensary counter ? How do you handle somebody on long term meds when you have to say to them “You know that you shouldn’t be driving while taking this medication!” How do you handle delicate or personal counselling? Shout out the hatch a little less loudly.
I wonder if they will be carrying out OTC sales via the hatch. The potential for pharmacist intervention is limited at best.
McDonalds do this by having a limited inventory which doesn’t need to be individually labelled with directions and patients name. “FOR BEST EFFECT THIS SHOULD BE EATEN AT THE SAME TIME AS CHOLESTEROL LOWERING MEDICATION IS TAKEN”
This reminds me of many years ago when a patients loudly complained that their prescription wasn’t coming out fast enough. An older hand beside shouted back “If you want it done fast bring it to McDonalds, if you want it dispensed correctly shut up and wait.” Some things in life are worth waiting for.
At the end of the day all the multiples care about are sales, profits and shareholder dividends. Everything else is secondary.